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Some made to order items sold via milajki.com are non-returnable.

This is because they are custom designed, made uniquely on demand, or handpicked for you the customer.

This is also why we know you can appreciate and respect our dedication in bringing you the best unique designs for an accessory junkie like yourself. We put a lot of passion, time, and effort, into designing unique collections of our own accessories.

We also source the world for awesome new products delivered to you on demand by our treasure hunting team of style factory stylists. This is why our return policy is in place. Thank you for understanding and supporting our mission. 

Merchandise accepted for exchange or refund must be returned in unworn condition and in original packaging accompanied by the the return/exchange slip included with your name, order number and a detailed explanation. 

Any returns sent to us without pre approval will not be accepted. 

Please note that some products such as personalised items are not eligible for return or exchange. 

All claims of exchange or refund must be submitted within 30 days of purchase date. 

We ask for photo verification of any damaged goods and we'll gladly send a replacement on us.

If approved your refund will be processed and a credit will automatically be applied to your credit card or original method of payment. 

Please allow 10 to 12 business days for us to receive and process your return or exchange. 

We only accept returns or exchanges purchased at milajki.com.

Note that you will be responsible for paying any return shipping charges.

If inquiries you can contact our support team at hello@milajki.com

Ph: +46 702078342 for guidance of the process.

Happy shopping!